Total Manipulative Systems
I have decided that to create this book (blog) in a chronological format would get excessively boring. Therefore I am going to jump around a bit and bring in some of the newer tools in my life. This one could not wait for me to get to it had I decided to follow a given timeline format. So, here we go with the newest and best tool in the toolbox!
I met Jack Jackson through my younger brother Joe. Joe and I have a very good business relationship, not to mention personal relationship. We share our ever-growing networks with each other and this has proven to benefit both of us greatly. However, not even Joe’s filtering process could keep this tool out of our lives. I met Jack one cold wintery afternoon in January over a planned lunch, which Joe had set up for me. Jack showed up with his son in tow and it was a very invigorating lunch. We talked about the things that he had going on with the health care industry and his plans to incorporate food stuff into this plan.
Jack was working with a concept whereby he would take management control over various segments of hospital retail outlets. These include gift shops and food service areas as well as other things like barbershops, beauty salons, mail services, etc., anything that the hospital would like to incorporate into its offerings to the consumers. Jack’s main idea is that hospitals usually rent out these facilities and they only get a fixed income from the rental areas. His management company would theoretically manage these areas and give the hospitals a percentage of the profits from these retail outlets, thus creating a stronger and much more profitable revenue stream.
When I met with Jack, he told me that he had deals in place with about 45 hospitals, and that a number of them were very interested in adding a “green grocer” to their retail offerings. Since I am in the produce business, and I was Joe’s brother, I could consult on these projects and create a revenue stream for myself. Nice! We kept throwing ideas back and forth, and pretty soon, we started to talk about coffee shops within the retail offerings. My lovely wife, Gina, had just taken a job with Queen’s Coffee and Tea Service as a salesperson. And so it began!
I told Jack about this and also about a new product that Gina was working with. It is a self-enclosed espresso/cappuccino/coffee machine that kicked out incredible product, without the need of a certified barista. It has a card reader/bill acceptor that turns it into a vending machine. Jack was all over this product and his eyes got as big as his line of bullshit. He saw dollar signs firing up and filling his wallet. He wanted to meet Gina and see this product as soon as possible. I set the meeting up that day for the following week.
Jack showed up the next week at Gina’s office and met with her, me and her boss. We talked about the machine and about getting the whole line of gourmet coffees into the hospitals that Jack had “locked up” with a buddy of his. He started talking about the volume of coffee that this hospital’s coffee shop went through and bragged about how his friend Tim Flipp was “the man” and could get Queen’s products in as soon as possible. The deal was that we would run it through Jack’s company and he would make a management fee (kickback) on every pound of coffee sold. After running the numbers, he was looking at about $4500 a month for himself, off of this one coffee shop. Sweet!
And so began the cycle of promises made and promises broken. Jack is the consummate bullshit artist. He starts by ingratiating himself and his smooth delivery is unbelievable. You cannot even smell the lingering effects of his bull shit, I do not think a bloodhound could. He sold this idea to Gina’s boss, Phil. He got Phil to install a high-dollar espresso machine in Tim’s coffee shop in Ann Arbor Hospital’s main lobby. Tim was supposed to start purchasing the coffee immediately, but never placed a single order with Queen’s Coffee and Tea Service (QCTS). There was always a story about how Tim had to negotiate his way through the upper rungs of management to make this happen. But Jack, I thought he was the man? “Well, you do not understand the tangled web of the health care industry business cycle, blah, blah, blah..” was Jack’s response. Don’t worry, I have it under control and it will happen.
Jack is by far and away the biggest bull-shitter I have ever met. He can shovel with both hands and he even gets his feet in on the action. Imagine a mime doing a jig and telling you with his hands what he is doing! I introduced him to some other friends in my network, one of them in the tea business and one of them in the excavating/odd jobs business. Jack met with both of them and got them some small jobs with promises of larger ones to come. He had connections like a “made” man in the mafia, so he had us believing. I was introducing Jack around my network like he was the best thing since sliced bread. He delivered just enough to make it believable and with the economy the way was in Detroit at the time, even the small jobs were appreciated. Jack was having my friends sign contracts with him that paid him a monthly stipend to look for jobs and opportunities for them. Since he had delivered a few for free, they bought into the concept. They were all excited and thanked me for introducing them to Jack.
Then, in June, my close friend that has the tea company ran into a small problem. She had set up a retail kiosk in the lobby of the hospital and sold her products for two days. By the end of the second day, she had done reasonably well. However, she decided that she would rather have her product in the retail store, than have to do these kiosks on special days (Mother’s Day, Father’s Day, etc.). She told this to Jack and he agreed. Then, she ran into problems getting paid for the product that she sold, as it was all billed through the hospital’s system and she was to get reimbursed from Tim after the sales were calculated. It took her about 3 months to get paid and at that point, she had become so tired of Jack’s excuses for the lapses, that she decided to terminate her agreement with him. She got out in the nick of time!
While I was introducing Jack to everyone that I could, I started to put together a plan in my head. Gina had been having issues with Phil at work and was thinking that it was time to move on with her career. Phil had become less enamored with Jack and that relationship was souring. Phil was not getting orders from Tim in Ann Arbor and his machine was being used at no charge. Jack kept promising him the coffee business, but Tim was not delivering. Finally, Gina went and asked Tim whether she could start selling him QCTS’s coffee products. Tim told her that he had no intention of switching from his current coffee vendor. This is not what Jack had been telling Gina and Phil for the past 3 months! Jack said that Tim and him were best of friends and that Tim was going to be going to work for Jack and Tim had all of these great food ideas that the both of them were going to implement into the health care retail industry, blah, blah, blah.
The bottom line is that Phil from QCTS and my friend from the tea business had seen that Jack was a bull-shitter and a world class jackass. They had experienced his lack of being able to deliver on 95% of what he said that he could. Too bad I did not listen to my gut, because I was sensing the same thing.
Jack finally convinced Gina and me that we should start our own coffee business and that the revenue generated from this would pay Gina. On a sidenote, she left QCTS and the best service technician from QCTS had been let go by Phil. So, we sat down with Gina, Jack, DJ (the service tech) and myself to discuss the possibility of getting a coffee company up and running. After a month of deliberation, it was decided to move ahead with the idea, since Jack had the financing in place to get this venture going. Jack put $8000 into an account, got the LLC papers, a van and away they went. A very long story will be shortened here. Jack never got the money together and after 8 month of living hand to mouth, Gina quit working with Jack. He never once delivered on anything. I had called him out in November, a month after they started the company, and told him that he needed to deliver on his promises. Finally, in March, I sent him an email and explained to him that his lack of performance was making it impossible for Gina and DJ to keep going. He got upset and cried like a school girl with a yeast infection.
In the meantime, my entire network that had been introduced to Jack began to hum with dissatisfaction. We found out that Jack had not paid my friend, Devon, in the excavating business about $11,000. He had taken the profits from a job and supposedly put a down payment on some park benches that were to be custom made for another job. After stringing Devon along with some odd jobs, Jack told him that he had lost the deposit on the park benches, because the city of Southfield had cancelled the project and he could not get the money back for the benches. In May of 2010, Devon finally contacted the city of Southfield and asked about the project. He was told that jack lost the bid on the project, because he could not get bonded. He had lost the bond deposit. Then, Devon contacted the manufacturer of the park benches and was told that they had quoted the benches for Jack twice, but never received a purchase order. Bottom line, Jack had taken the $11,000 to fund other schemes. Jack was robbing Devon to pay Paul.
Being in the produce industry, I am fully aware that the more you peel back the layers of an onion, the more you realize that peeling brings much pain. Your eyes well up, your nose twitches and you begin to cry. Peeling back the layers of Jack Jackson was worse. It increasingly smelled of feces and not only made your eyes water, it made your stomach wretch. This guy is by far the worst piece of crap that I ever met. He comes off like a strong, religious, easy going, intelligent, well-connected individual. He will do anything for you, leverage any of his contacts to help you. He is Jackie Blue Skies. You are the most important person to him. Yeah, right. He is truly a devious, scheming, lying, conniving bastard.
The stories about Jack get better. In a nut shell, he never once delivered a hospital retail services contract to the table. He went from Trinity Health to St. Joe’s to St. Johns to another one to another one. This guy had more meetings than anyone I have ever known. He set up meetings to set up meetings. He had meetings to talk about what just went on in the meetings. He could not close a deal, because he liked having meetings too much! To him, closing a deal is like keeping water from getting over Niagra Falls.
In March, he began running his traps from years ago, because more people were getting wise to his line of crap. I told him I was having a meeting with a friend of a friend and he happened to know this guy from 15 years ago when he sold him product at F&M. When I met with Stan, he told me that he had spoken to Jack and that Jack wanted to meet him. You see, Jack was looking for another financer to fund the health care retail management company. He is trying to get them to put in capital to carry him until he lands his big deal. I say “is”, because this guy is still out there looking for money. Any smart business person not only walks away from this guy, they turn and run like Usain Bolt! He is rotting from the inside out and you can smell him coming from miles away.
The final straw in the coffee company concept and Gina’s involvement in it was when Jack said that he had a deal to sell 4 of the espresso machines. He placed the orders for this equipment valued at $50,000. The company had to make them in Germany and send them to the states. Jack had a PO in hand from one of his hospitals and Gina and he were going to make $30,000 on it. Gina handled all of the books for the coffee company, and since I have been in sales, I told her to get a copy of the POs for these systems, before she ordered them. Jack sent over the POs and they had a different company for the “bill to portion” of it. Surprise!, the company was owned by Jack! He was selling them to himself and then to the hospital. When I questioned him on that, he changed it to the hospital as the “bill to”. Still no good, since the hospital did not sign off on the project. I asked Gina to contact Jack’s buyer at the hospital. When she did, she found out that there was never an order placed and that the project was not going to happen unless Jack provided the machines for free. Jack tried to bull-shit his way out of that one by saying that his company was going to purchase the machine and then split the profits with Gina’s company. Then, he blasted Gina for talking to his contact, because she belonged to Jack and his company, not the coffee company. Needless to say, Gina killed the deal right there and that was the end of her relationship with Jack Jackson.
To put an end to this chapter, let me say that Jack has screwed over at least 10 people in my network. I am sorry that I ever introduced this asshole to any of them. He truly is the most un-delivering lying person I have ever met. He cannot even talk to me, since he knows that I know what he truly is. He is, to this day, still trying to leverage my contacts. Trust me, I have muddied the waters wherever I can and with anyone that might, even remotely, come into contact with this idiot. Obviously his real name is not Jack Jackson, but if you are interested in staying away from this predator, contact me and we can talk. I would consider him to be the screwdriver in my toolbox, since that is his main function. There is very little humor in this chapter, since it has only been a few months since this idiot has been removed from my life. I have not had the time to remove the pain and filter out the humor yet. Since I am taking a while to write this book, I still may find some humor here and add it in.
Joe, you owe me a 17 ½ for this one brother!